First of all, this has been posted in the Tour forum but I am not sure if this can be classed as 'serious' to post here (it is to me), so again, if this really should not be posted here, then sorry if this winds anybody up.
Has anybody else booked tickets with lastminute.com for the Hyde Park concert and not received anything yet? I emailed them on Monday and I have heard nothing. They are supposed to post the tickets 7 days before the event and I have had no reply and there is not a contact number for their website. I have emailed them again today, where they are supposed to reply within 24hrs but if I have not heard anything by this time tomorrow, then I have such a bad feeling!!!
Don't panic, the concert is not sold out, you can buy a ticket at the box office. If they do not send you the ticket in time you get your money back. Just go to the concert, buy another ticket and worry about the undelivered ticket later.
Perhaps you can still collect them at the venue? I would at least tell them you did not receive your tickets when you're there of course.
Perhaps you'll still get them before Friday?
All the best and let us know how things went for you.