Ah. It's working, it was the damn connection which gets horrible at lunch time because all people want to use the internet.
Geez..., he does manage to present it in a funny way (the mother bit with the "for instance", the "this is not a butter", the "insurance" example, so on lol)...but it's deceiving at its worst what he's describing and talking about, it sounds.
Creeeepppy! Not as creppy as the smurf from hell hanging on Freddie's back and singing Save Me along with him at Hammersmith Odeon 1979, though. THAT was scary.