as long as you have the card they where booked on and a ref number you'll be ok. they will prob tell you to pick them up on the night.
thats what happened to my tickets for One Night of Queen at the arena.
I phoned ticketmaster - they said my tickets had been returned as undeliverable. Naughty postie didn't put a card through the letterbox to let me know. They're posting them out again but I've had to pay another £6 for delivery! Will be looking out for them tomorrow :)
Very steep considering my tix have not arrived. Called ticketmaster again tonight and they say sorry, but they had a change of staff and forgot. Not good enough! They promise to post them in the next few days - I'm going to phone them again tomorrow and if they're not on their way am going to ask to speak to someone to whom I can make a complaint. My hubby's friend didn't get tickets for an event he'd booked through ticketmaster - they arrived after the gig! He was refunded, but no amount of refund would compensate me if I miss this - I've never seen Queen before and can't wait. Bit worried now - what if they keep on fobbing me off? I rang the arena but cannot get to speak to a real person. I'll never book with Ticketmaster again - that's a cert. Any advice guys?????