QueenZone discussion #1362356

For all general enquiries you can email contact@virginemirecords.com Please note that we can only accommodate UK based enquiries. Address 364–366 Kensington High Street London W14 8NS Telephone +44 (0)20 7471 5000 Email contact@virginemirecords.com

GT wrote: "We were too excited to notice the errors, and this is the most magnificent box set which I have ever seen."

Cockeye wrote: They've had that for a long time, since they sold out. That's the estimated date for the second lot.

A Word In Your Ear wrote: Queenonline.com have now got a release date of the 9th December, looks like it's been put on hold for a month. I do hope mine comes tomorrow from Amazon, But if not, At least some have slipped through the net & the alternate version of "Pressure On" is out there.

Cockeye wrote: They've had that for a long time, since they sold out. That's the estimated date for the second lot.

DrumBrother wrote: Even though there are some mistakes on The Lot I think they've realised a bigger mistake was releasing both together.Obviously they want Fun on Earth to sell in it's own right first and it's inclusion in the boxset will effect that. Bad planning chaps.

Cockeye wrote: Amazon have just rung me again to say this HAS been withdrawn, they are not allowed to sell it, and there is no confirmed release date.

philip storey wrote: The second batch of The Lot in December will contain the same errors in text as the first batch as four weeks is simply not enough time to reprint.Also if the second batch was word perfect it would be chaos with thousands of box sets being returned and masive loss of money.So get real guys it is what it is,the music is ace,errors in text dissapointing,but not the end of the world.

brians wig wrote:

philip storey wrote: The second batch of The Lot in December will contain the same errors in text as the first batch as four weeks is simply not enough time to reprint.Also if the second batch was word perfect it would be chaos with thousands of box sets being returned and masive loss of money.So get real guys it is what it is,the music is ace,errors in text dissapointing,but not the end of the world.

4 weeks is more than sufficient time to rectify and issue a replacement disc service though. Other companies manage it.

A Word In Your Ear wrote:

brians wig wrote:

philip storey wrote: The second batch of The Lot in December will contain the same errors in text as the first batch as four weeks is simply not enough time to reprint.Also if the second batch was word perfect it would be chaos with thousands of box sets being returned and masive loss of money.So get real guys it is what it is,the music is ace,errors in text dissapointing,but not the end of the world.

4 weeks is more than sufficient time to rectify and issue a replacement disc service though. Other companies manage it.

Yeah Agreed, you could knock up a printed disc with tracks on your own pc in less than 15mins, so for a company to mass produce a replacement disc.....4 weeks is 3.5 weeks too much....

GT wrote: "We were too excited to notice the errors, and this is the most magnificent box set which I have ever seen."

inu-liger wrote: You do realize GT was only taking the piss out of rockandrolllover in return (who seemed to have let it fly over his head)

inu-liger wrote: You do realize GT was only taking the piss out of rockandrolllover in return (who seemed to have let it fly over his head)

tero! 48531 wrote:

inu-liger wrote: You do realize GT was only taking the piss out of rockandrolllover in return (who seemed to have let it fly over his head)

Taking the piss with a serious problem the paying customers have IS being a snarky asshole. £100 is the biggest single music purchase I have made since the FM box set, and I don't take it very lightly to know the product is faulty and needs to be replaced even before it's arrived to me. I would have expected GT keep his mouth shut, unless he was presenting a sincere apology and a definite plan of corrective actions.

soxtalon wrote:Oh jeezus. wah wah wah. The guy is getting slammed for something he probably had very little control over as it appears to have been a production error. He says something in jest towards someone who slammed it in joking fashion as he probably at that time still had no idea of what the response would be from the team and then within 24 hours there is a response from the team that they have been made aware and are looking into the issue.

Pingfah wrote: GT's little joke is really the least of the problems here, what he said has no bearing on the actual physical and delivery problems with the boxset, which are many.

pittrek wrote: Well imagine you come to a forum to check what people think about the new product you've been working on by maybe 1%, and all you read is bitching and criticism, would you try to defend an "unfinished" product or would you try to make a joke and run away? His reaction was absolutely natural from a human point of view

tero! 48531 wrote: Whenever my work is examined by other people and they find problems with it, my reactions are: - surprise - embarrassment - defending my work - desire to solve the problem My first reaction isn't to make a joke and run away, because that doesn't help the matter at all.

soxtalon wrote:

tero! 48531 wrote: Whenever my work is examined by other people and they find problems with it, my reactions are: - surprise - embarrassment - defending my work - desire to solve the problem My first reaction isn't to make a joke and run away, because that doesn't help the matter at all.

Or perhaps it would be to make a crack at a known troll on the site and then go talk to the people upstairs to let them know of the errors that had been found and discuss with them a plan of action.

tero! 48531 wrote:

pittrek wrote: Well imagine you come to a forum to check what people think about the new product you've been working on by maybe 1%, and all you read is bitching and criticism, would you try to defend an "unfinished" product or would you try to make a joke and run away? His reaction was absolutely natural from a human point of view

Whenever my work is examined by other people and they find problems with it, my reactions are: - surprise - embarrassment - defending my work - desire to solve the problem My first reaction isn't to make a joke and run away, because that doesn't help the matter at all.

soxtalon wrote: well to each his own. I see it as a good thing that we have contact with someone who is not going to just toe the customer relations line and tote out cliched lines. That's what the official announcements (such as on RT's official FB page and Admin on QOL's posts) are for. This is just GT who is also a fan and a member with full rights posting. I laughed when he quoted the troll. Well played GT. If that was the only comment we had on the situation from anyone in QPL? Then sure I can see seeing his comments differently...but it's not. He didn't say anthing because he doesn't (I assume here) have the power to say anything "official". But rather than ignore, he said something humorous while waiting for those with said power to respond. I would bet he was one of the ones who brought it to those people's attention so perhaps a thank you GT might be more in order..

soxtalon wrote: You seem to think that GT is an official spokesman. That is actually NOT true. GT is a human member on this forum who happens to do work for QPL. But why would he be authorized to make any kind of official statement?

Arnaldo "Ogre-" Silveira wrote: This is just GT who is also a fan and a member with full rights posting. I laughed when he quoted the troll. Well played GT.

pittrek wrote: Well imagine you come to a forum to check what people think about the new product you've been working on by maybe 1%, and all you read is bitching and criticism, would you try to defend an "unfinished" product or would you try to make a joke and run away? His reaction was absolutely natural from a human point of view

pittrek wrote:

tero! 48531 wrote:

pittrek wrote: Well imagine you come to a forum to check what people think about the new product you've been working on by maybe 1%, and all you read is bitching and criticism, would you try to defend an "unfinished" product or would you try to make a joke and run away? His reaction was absolutely natural from a human point of view

Whenever my work is examined by other people and they find problems with it, my reactions are: - surprise - embarrassment - defending my work - desire to solve the problem My first reaction isn't to make a joke and run away, because that doesn't help the matter at all.

The thing is I don't know how much of the work which was put into it was done by Gary, maybe it was really about 1% or nothing at all. (I REALLY don't know). That's what I was trying to say, that he maybe has (almost) nothing to do with it and is taking the piss of it just like we are

inu-liger wrote: I take it you've never met GT in person then, tero?

inu-liger wrote: Yes rnr, I have in fact met GT in person and had the pleasure to chat with him for several hours during the Breakthru convention a couple years back. Very pleasant humble man, and fortunately not of the character quality you yourself exhibit.

inu-liger wrote: I take it you've never met GT in person then, tero?

tero! 48531 wrote:

inu-liger wrote: I take it you've never met GT in person then, tero?

Why should I have met him? We have nothing more than a business relationship, and that's all I want. I pay for a portion of his paycheck, and expect him to respect me as a customer. Is that too much to ask?

brENsKi wrote:

tero! 48531 wrote:

inu-liger wrote: I take it you've never met GT in person then, tero?

Why should I have met him? We have nothing more than a business relationship, and that's all I want. I pay for a portion of his paycheck, and expect him to respect me as a customer. Is that too much to ask?

you're deluding yourself. this is NOT queenonline or queen customer service this is a fansite/forum - where ANYONE can voice their opinion or comments freely. yes you may not like his comments - but YOU have no right to any respect from him than you do any other person you "wouldn't know from Adam" - on any internet forum anywhere

tero! 48531 wrote:I'm sorry, but Gary is not in a position to write whatever he wants. He works for Queen, everybody knows he works for Queen, and 99% of the time he's here plugging the latest releases by Queen. How do we know what's the official opinion of QP? People have been fired for more insignificant online (mis)representations of their employers. Lucky for him, QP has very high tolerance with the people working for them.

brENsKi wrote: your argument only works from YOUR perception...

brENsKi wrote: surely all of the previous shenanigans with "the archivist" have proven this?

brENsKi wrote: ps - even (and i say even) if GT does apologise...that's still only his apology and NOt an apology on behalf of QPL

Cockeye wrote: Has anyone ever tweeted Brian May and brought his attention to GTs attitude on here? Or does he already know....

tero! 48531 wrote:

brENsKi wrote: your argument only works from YOUR perception...

Mine, and YOURS, and 99% of the posters who visit this site.

brENsKi wrote: surely all of the previous shenanigans with "the archivist" have proven this?

With the archivist you could always think that it's just one person.Perhaps a distant cousin of Brian's, who can't get a job anywhere else... But I guess that's my fault for giving QP a break and believing in them.

brENsKi wrote: ps - even (and i say even) if GT does apologise...that's still only his apology and NOt an apology on behalf of QPL

Which is why he should have stayed quiet in the first place. I hope he learns from this feedback.

tero! 48531 wrote: I'm sorry, but Gary is not in a position to write whatever he wants. He works for Queen, everybody knows he works for Queen, and 99% of the time he's here plugging the latest releases by Queen. How do we know what's the official opinion of QP? People have been fired for more insignificant online (mis)representations of their employers. Lucky for him, QP has very high tolerance with the people working for them.

GB: Queen Archivist wrote: I think it appropriate to point out:- 1) GT is not a QPL employee. He helps us out when we call upon him, most notably co-writing sleeve notes and other text with me. 2) GT does not put his Queen job at risk, because he doesn't have a job with QPL to put at risk. Thus, he is free to speak his mind, and most often he does so, openly and without fear of upsetting his perceived employer. He just happens to do so with careful and sensible consideration, rather than blurting out all kinds of nonsense without thinking about it first! This irritates a lot of QZ-ers, who seem to think he should make public EVERYTHING he's privy to when he works on projects with us. I know this feeling well. 3) It's evident by now, surely, but just to make things absolutely clear; Gary is not an archivist. Queen employ just the one Archivist, and that is me. Gary is not here every day in the archive with me. He has his own job in Torquay and is very happy with it. We work together on the phone 99% of the time, and it works extremely well. I hope this makes the situation clearer, and further that it illustrates how ridiculous it is to blame GT for various things alleged to be his fault, when actually he was responsible for none of the decisions or proof-readings he gets abuse over. Many people here perceive things that are very very far removed from the actual behind-the-scenes reality. Gary helps us out without hesitation, and always does his level best, like me, to achieve the best possible end result. It is not his fault if other people then present that work in ways that are beyond his control. So, to haul him over the coals, as some of you do here, especially this week, though entirely predictable, is plainly absurd, ludicrous and inappropriate. I recently said to Gary "Welcome to my world," because the void between the reality of my actual job, the things I do and am responsible for, and which I have absolutely no say in and am not responsible for, and how that is perceived by certain fans out there.... is VAST. It would be great if some of you QZ-ers thought a good deal more, did a little research first, before launching into ill-informed and unfounded criticisms of what you think Gary and/or me has done wrong, or should account for, or explain away, or defend, or apologise for. It is utterly crazy! 'The Lot' is being fixed at this very moment. It's regrettable that errors crept in, of course it is. No one is more disappointed than us. But, it'll be a bloody good product offering Roger's entire back catalogue, and his new album which has just charted!!!! Enjoy it. Listen to the singles, remixes, extended versions, live renditions, previously unreleased audio, and the videos that you never had before. And all the album lyrics. All this stuff is available together under one roof for the very first time. Read the breath-takingly wondrous sleeve notes so carefully put together for you, and just take it all in. And give us a break!! GB

inu-liger wrote: You're wrong:

GB: Queen Archivist wrote:

Cockeye wrote: Has anyone ever tweeted Brian May and brought his attention to GTs attitude on here? Or does he already know....

Cockeye.... you're a bit of plonker, are you not! People have said similar things to you before, right!?

Cockeye wrote: Until GT came on here and said "it's the best box set ever and we were so excited we didn't notice the mistakes".

And then followed that up with "I believe most people are extremely happy with this set" when clearly that is not the case.

But as the staff have merely posted positive things about the set and seem to be happy with it, well there's no point in hoping for a correction.

Hopefully it will turn up on pirate bay at some point.