doesn't queen productions realize that by only requiring an email address to get into the album club, anybody can just copy and paste someone else's email into the box and get in for free. You dont even have to buy it, jsut know the email of someone who did, and they are readily available on QZ and QOL in the forum profiles.
Nearly everything I've seen of QOL and their website management gives me the impression of the amateur. To only require an email address to a paid access site is absolutely ridiculous.
Also, I'm not too impressed by the presale thing. I had membership to the fan club but hadn't registered in the members area, but did so a few days before the presale. jacky had been swamped by people doing the same thing, and couldn't cope with demand (don't blame her - she's on her own by the sound of it), but did email me to say that I should be able to get into the presale.
I tried, but it said it didn't recognise my email address and / or pwd. I queried QFC and QOL store on it, and jacky said she that as far as she'd been told there was no need for pwd. Then QOL replied eventually saying that I needed to re-register as it was a new store. So I registered and luckily then got in to presale.
But, just seems a shambles really. I do software development and it's not really that hard to put in a secure web site with access to different areas managed effectively. And I don't even consider myself that much of an expert. It's just pathetic really, and they don't seem to learn from mistakes.
Finally after many days of waiting and numerous emails I've sent, the idiots replied today and confirmed that my order is cancelled (at my request). Though it still shows up in my order history with no indication that it's cancelled so I don't fully trust them.
I'm just giving up the slipcase & poster and planning to buy the stupid album in store on the release date instead. :@
I have asked for a refund as I'm so pissed off not being able to login.I have had a reply finally and they just asked if I was typing in the right email address...Doh!!